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Strong customer service for Haines Watts

Haines Watts is a top 15 national firm of chartered accountants which specialises in supporting business owners. CreDec has a long-standing relationship with the firm going back many years.

Just as they support local business owners so the company expect the same level of support and bespoke service from their suppliers. Clive Preston, Partner, Haines Watts Berkhamsted explained:

“What we value about CreDec is the way its systems and solutions are built around us and our clients, which makes using their solutions incredibly simple and easy. Their customer service is very strong … they are always on the front foot.”

Haines works with over 35,000 owners across a wide range of industries. The firm’s 60 offices and over 1000 staff around the United Kingdom allow it to provide local expertise and knowledge to the business community in every region of the country. Collectively they offer over 101 specialist services to clients.

The firm manages its corporate social responsibility policy nationally believing that “involvement in the local community is of paramount importance to the Haines Watts Group” and consider themselves as community accountants committed to businesses in their local area.

Their objective is to encourage partners, management and staff to play a significant part in the development of local communities. The firm supports a number of national and local charities with both time and money by payroll giving and the provision of time and advice free of charge by many of the partners to local groups and organisations.

Haines Watts website: www.hwca.com

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